How to manage notifications and what to do when they don't arrive

You choose what Listonic notifies you about in Profile → Settings  → Notifications. Phone notifications only work if your phone allows Listonic to send them. You set up emails separately on the same screen.

Choose your notifications

Once you allow Listonic to send notifications, almost all of them are turned on right away. The exception is Marketing, which you need to turn on yourself.

Options marked soon, such as Follow all changes, are new notifications we’re working on. They don’t work yet, but you can turn them on now to be among the first to use them once they’re ready.

The switches are inactive

If you can’t turn on any notification, your phone doesn’t allow Listonic to send them. Tap the message at the top of the Notifications screen or try turning on any switch. Then:

• you’ll see your phone’s request to allow notifications, and you only need to accept it, or
• Listonic will ask you to turn on notifications in your phone’s settings. Tap Open settings, turn on notifications for Listonic and go back to the app.

Then choose your notifications as in the steps above.

Emails

In the email section of the Notifications screen, you can turn emails about shared lists and the Listonic newsletter on or off. Emails about shared lists are on by default, and you need to turn on the newsletter yourself.

Emails go to the address linked to your Listonic account, so you can’t turn them on without an account. They work independently from phone notifications: turning off notifications doesn’t turn off emails. Even with emails turned off, we’ll still send you important messages, such as changes to our Terms or Privacy Policy.

Apple Watch

You can set up Listonic notifications on your Apple Watch on your iPhone, in the Watch app under Notifications. Read more about Listonic on your watch in How to use Listonic on Apple Watch.

Notifications don’t arrive

If notifications are turned on both on your phone and in Listonic but still don’t arrive: